Our WorkGlyndebourne Ticketing Website
Glyndebourne wanted to bring the magic of their performances online. The site needed to inspire a younger demographic without putting off their traditional fans.
Service
Digital Transformation
Strategy
UX/UI design
Website Development
Backend Development
Strategy
UX/UI design
Website Development
Backend Development
Team
Strategists
Project Manager,
Technology Architect,
App Developers,
Quality Assurance Testers
Project Manager,
Technology Architect,
App Developers,
Quality Assurance Testers
Glyndebourne
Glyndebourne’s site was a difficult site to navigate around with excessive tabs that made the user experience poor, uninviting and confusing. Through user research & user validation, we helped Glyndebourne reinvent their digital platform. We co-created a dynamic experience using performance imagery, video and subtle animations to create a site that is mobile-first and intuitive for a wide range of users. We integrated a ticketing system, custom analytics, and multiple third-party systems.
We used the following disciplines:
Personas
User Journeys
Wireframing
Mobile & Tablet Design
Website Development
User Journeys
Wireframing
Mobile & Tablet Design
Website Development
The Results
Conversion rate increased by 36%
New user conversion rate increased by 400%
Use of site search has decreased by 99% points
Why we’re proud
We’re proud that our relaunch has resulted in first time visitors being 5 times more likely to book.
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